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Centre juridique

Informations importantes concernant vos droits, nos politiques,
et la manière dont nous utilisons notre plateforme. Veuillez consulter
les documents ci-dessous.

Icône de sécurité et de protection des données pour Wiser POS
Transparence. Confiance. Conformité.

Nous nous engageons à protéger vos données
et en toute transparence dans tout ce que nous faisons.

Conformité légale et documentation pour Wiser POS

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politique de confidentialité

Comment nous recueillons, utilisons et protégeons vos renseignements personnels.

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Conditions générales

Les règles et directives d'utilisation de notre plateforme et de nos services.

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Suppression du compte

Demandez la suppression définitive de votre compte et des données associées.

Demande de suppression
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Politique de remboursement

Notre politique en matière de remboursements, de retours et de transactions admissibles.

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Politique d'utilisation acceptable

Utilisations autorisées et interdites de notre plateforme et de nos services.

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Politique de sécurité

Notre engagement en matière de sécurité et la manière dont nous protégeons vos données.

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Ces documents peuvent être mis à jour périodiquement. Veuillez consulter régulièrement cette page pour prendre connaissance de la version la plus récente.

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Privacy Policy

Effective Date: September 18, 2026
 

Wiser POS System LLC (“Wiser Transit,” “we,” “us,” or “our”) respects the privacy of our merchants, business users, customers, website visitors, and other individuals who interact with our services.

This Privacy Policy explains how we collect, use, disclose,Wiser Transit retain, and protect personal information when you access or use Wiser Transit websites, applications, point-of-sale software, merchant tools, devices, integrations, support services, and related products and services (collectively, the “Services”).

By using the Services, you acknowledge the practices described in this Privacy Policy.

​

1. Scope of This Privacy Policy

This Privacy Policy applies to personal information processed by Wiser Transit in connection with our Services.

Wiser Transit provides technology and point-of-sale solutions to independent businesses and merchants. Merchants using Wiser Transit may separately collect and process information about their own customers.

In those circumstances, the merchant may be responsible for determining how customer information is collected and used, while Wiser Transit may process certain information on the merchant’s behalf as necessary to provide the Services.

Merchants are responsible for providing any privacy notices and obtaining any permissions or consents required for their own business operations and customer relationships.

This Privacy Policy does not govern the independent privacy practices of merchants, financial institutions, payment processor partners, card networks, or other third-party service providers.

​

2. Information We Collect

The information we collect depends on how you interact with Wiser Transitand which Services you use.

​

Merchant and Business Information

When a business creates or operates a Wiser Transit account, we may collect information such as:

  • Business name

  • Business contact information

  • Telephone number

  • Email address

  • Business type

  • Business location

  • Authorized representatives

  • Account information

  • Merchant identifiers

  • Subscription information

  • Information necessary to provide and administer the Services

Certain identity, financial, banking, tax, beneficial ownership, verification, or compliance information may also be requested or processed by our payment processor partner, financial service providers, identity verification providers, or other authorized service providers.

Depending on the service being used, some information may be collected directly by those partners rather than by Wiser Transit

​

Account and User Information

We may collect information relating to individuals who access a Wiser Transit account, including:

  • Name

  • Email address

  • Username

  • Employee role

  • Account permissions

  • Account settings

  • Authentication information

  • Login activity

  • Actions performed within the Services

 

Transaction Information

When Wiser Transit is used to facilitate a transaction, we may process information such as:

  • Transaction amount

  • Date and time

  • Merchant location

  • Purchased products or services

  • Order information

  • Discounts

  • Taxes

  • Tips

  • Refund information

  • Receipt information

  • Payment status

  • Transaction identifiers

We process this information as necessary to provide point-of-sale functionality, transaction records, reporting, merchant tools, customer support, security, and related Services.

 

Payment Information

Payment transactions may be processed through our authorized payment processor partner and other financial service providers.

When a payment is initiated, our payment processor partner may collect or receive information such as:

  • Payment method information

  • Transaction information

  • Card or banking information

  • Billing information

  • Device information

  • Network information

  • Authentication information

  • Fraud-prevention and security signals


Our payment processor partner may process information to authorize and process transactions, settle funds, authenticate transactions, detect and prevent fraud, manage disputes or chargebacks, maintain security, comply with applicable laws, satisfy financial institution or card-network requirements, and provide payment-related services.

Depending on the applicable service and legal relationship, our payment processor partner may process certain information on behalf of Wiser Transit or a merchant and may also process certain information for its own legally permitted purposes.

Third-party payment and financial service providers may maintain their own privacy policies, legal obligations, and data-processing practices.

Wiser Transit does not require merchants or customers to provide Wiser Transitwith sensitive authentication information that is not reasonably necessary for the operation of our Services.

 

3. Merchant Customer Information

Merchants may use Wiser Transit to maintain information relating to their customers, including:

  • Customer names

  • Telephone numbers

  • Email addresses

  • Purchase history

  • Receipts

  • Loyalty information

  • Membership information

  • Order information

  • Other business records

When Wiser Transit processes this information on behalf of a merchant, the merchant remains responsible for its relationship with the customer and for determining whether it has the appropriate rights, notices, permissions, or consents to collect and use that information.

Wiser Transit may process merchant customer information as reasonably necessary to provide, secure, maintain, support, and improve the Services, comply with applicable law, protect Wiser Transit and its users, and carry out authorized merchant instructions.

​

4. Device and Technical Information

When you access Wiser Transit websites, applications, devices, or Services, we may automatically collect technical information such as:

  • IP address

  • Device type

  • Operating system

  • Browser type

  • Device identifiers

  • Application version

  • Language

  • Approximate location derived from network information

  • Login information

  • Error logs

  • System activity

  • Diagnostic information

We may use this information to operate and maintain the Services, troubleshoot problems, improve performance, protect accounts, detect suspicious activity, prevent fraud, and maintain system security.
 

5. Cookies and Similar Technologies

Wiser Transitand our authorized technology, security, analytics, and payment partners may use cookies, software development kits, local storage, device identifiers, and similar technologies.

These technologies may be used to:

  • Keep users signed in

  • Remember account preferences

  • Operate website and application functionality

  • Authenticate users

  • Detect and prevent fraud

  • Protect accounts

  • Understand how the Services are used

  • Measure system performance

  • Improve our Services

Third-party services integrated with Wiser Transitmay also use cookies or similar technologies for security, authentication, fraud prevention, payment processing, or functionality related to their services.

Where required by applicable law, Wiser Transitwill provide appropriate notice or choices regarding non-essential cookies and similar technologies.

​

6. How We Use Information

Wiser Transit may use information to:

  • Provide and operate the Services

  • Create and administer merchant accounts

  • Provide point-of-sale functionality

  • Facilitate authorized merchant transactions

  • Maintain transaction and business records

  • Provide customer and merchant support

  • Administer subscriptions and billing

  • Authenticate users

  • Maintain account and system security

  • Detect and prevent fraud

  • Investigate suspicious or unauthorized activity

  • Protect merchants, customers, partners, and Wiser Transit

  • Improve and develop our products and Services

  • Communicate important account or service information

  • Comply with applicable legal and regulatory obligations

  • Enforce our agreements and policies

  • Resolve disputes

  • Protect our legal rights

  • Carry out purposes disclosed when information is collected

We may also use aggregated or de-identified information for analytics, research, product development, security, business operations, and service improvement where permitted by law.
 

7. How We Disclose Information

Wiser Transit does not disclose personal information except as reasonably necessary to operate, support, secure, or provide the Services or as otherwise permitted by law.

We may disclose information to authorized third parties such as:

  • Our payment processor partner

  • Financial institutions

  • Banks

  • Card networks

  • Identity verification providers

  • Fraud-prevention providers

  • Cloud and hosting providers

  • Technology and infrastructure providers

  • Communications providers

  • Analytics providers

  • Customer-support providers

  • Contractors and professional advisors

  • Other service providers assisting Wiser Transit


These parties may receive information only as reasonably necessary to perform services, facilitate transactions, maintain security, comply with legal obligations, prevent fraud, or support Wiser Transitoperations.

We may also disclose information to a merchant when the information relates to customers, employees, transactions, accounts, or activities associated with that merchant.
 

We may disclose information when reasonably necessary to comply with:

  • Applicable laws

  • Legal processes

  • Regulatory requirements

  • Court orders

  • Governmental requests

  • Financial partner requirements

  • Card-network requirements

We may also disclose information where we reasonably believe it is necessary to investigate fraud, prevent financial loss, enforce our agreements, protect the Services, protect Wiser Transit or others, or respond to a security incident.

If Wiser Transitis involved in a merger, acquisition, financing, restructuring, sale of assets, or similar corporate transaction, information may be transferred as part of that transaction, subject to applicable law.

We may also disclose information when you authorize or direct us to do so.
 

8. Payment Processing and Financial Services

Wiser Transit provides point-of-sale technology, business software, merchant tools, integrations, and related Services.

Payment processing and certain financial services available through or in connection with Wiser Transit may be provided by our payment processor partner or other authorized third-party providers.

Use of payment processing services may be subject to additional terms, eligibility requirements, verification procedures, acceptable-use requirements, compliance requirements, and privacy policies established by the applicable provider.

Wiser Transit may securely exchange information with our payment processor partner when reasonably necessary to:

  • Establish or maintain payment functionality

  • Facilitate authorized transactions

  • Connect merchant accounts

  • Provide merchant support

  • Administer payment-related functionality

  • Authenticate transactions or users

  • Detect and prevent fraud

  • Investigate disputes

  • Maintain security

  • Comply with legal or regulatory requirements

  • Comply with applicable card-network or financial-partner requirements

Merchants are responsible for providing complete and accurate information and complying with requirements applicable to the payment services they choose to use.

Wiser Transitdoes not represent itself as a bank, card network, or financial institution unless expressly stated otherwise for a particular legally authorized service.

​

9. Fraud Prevention and Security

Wiser Transit and our authorized service providers may process transaction information, device information, account activity, network information, authentication information, and other security signals to detect or prevent:

  • Fraud

  • Unauthorized transactions

  • Account takeover

  • Abuse

  • Security incidents

  • Financial loss

  • Illegal activity

Our payment processor partner and fraud-prevention providers may use automated systems, risk-analysis technology, or verification tools to evaluate transactions and account activity for fraud prevention, security, authentication, compliance, and financial-risk purposes.

Wiser Transit may suspend, restrict, investigate, or require additional verification of accounts or activities when reasonably necessary to protect the Services, comply with applicable requirements, or investigate suspected unauthorized or unlawful activity.

10. Data Security

Wiser Transit maintains administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, acquisition, disclosure, alteration, destruction, or misuse.

Our security measures may include, where appropriate:

  • Account access controls

  • Authentication controls

  • Encryption

  • System monitoring

  • Activity logging

  • Employee access restrictions

  • Vendor security controls

  • Network and application security measures

  • Incident-response procedures

No system, electronic storage method, network, or transmission technology can be guaranteed to be completely secure. Accordingly, Wiser Transitcannot guarantee absolute security.

Users are responsible for safeguarding their account credentials and should promptly notify Wiser Transitif they believe an account, credential, or device has been compromised.

11. Data Retention

Wiser Transit retains personal information for as long as reasonably necessary to provide the Services and fulfill the purposes described in this Privacy Policy.

We may retain certain information for longer periods where reasonably necessary for:

  • Legal compliance

  • Accounting

  • Tax requirements

  • Transaction recordkeeping

  • Fraud prevention

  • Security

  • Chargebacks

  • Disputes

  • Contractual obligations

  • Regulatory requirements

  • Investigations

  • Legal claims

Information may remain within secure backups for a reasonable period after being removed from active systems.

Our payment processor partner and other third-party service providers may maintain their own legally required or operational retention periods.
 

12. Privacy Rights and Choices

Depending on your location and applicable law, you may have certain rights relating to your personal information.

These may include the right to:

  • Request access to personal information

  • Request correction of inaccurate information

  • Request deletion of certain information

  • Request a copy of certain information

  • Request portability of certain information

  • Object to or restrict certain processing

  • Withdraw consent where processing is based on consent

  • Exercise other privacy rights provided by applicable law

Not every privacy right applies in every jurisdiction or circumstance.

We may need to verify your identity before responding to a privacy request.

Authorized agents may submit requests where permitted by applicable law and subject to appropriate verification.

Wiser Transit will not discriminate against individuals for exercising privacy rights protected by applicable law.

When information is controlled by a merchant rather than Wiser Transit we may direct the individual to the appropriate merchant or assist the merchant with the request where required.

13. Marketing Communications

Where permitted by law, Wiser Transit may send merchants and business users information about products, Services, features, promotions, or company updates.

Recipients may unsubscribe from promotional email communications using the unsubscribe mechanism contained in those communications.

Even after opting out of promotional communications, we may continue sending necessary transactional, administrative, security, billing, account, or legally required communications.
 

14. Third-Party Services and Integrations

Wiser Transit may integrate with third-party applications, services, hardware, platforms, or technologies.

When you choose to use an integration, information may be exchanged between Wiser Transit and the applicable provider as reasonably necessary to provide the requested functionality.

Third parties may maintain their own terms, privacy policies, security practices, and legal responsibilities.

Wiser Transitis not responsible for independent processing activities performed by third parties outside WiserPOS's reasonable control.

15. International Data Processing

Wiser Transit and our authorized service providers or partners may process information in the United States or other countries where they operate.

Where required by applicable law, appropriate measures may be used in connection with international transfers of personal information.
 

16. Children's Privacy

Wiser Transitis primarily designed for businesses and is not intended for children to independently create or operate merchant or administrative accounts.

We do not knowingly solicit personal information directly from children in violation of applicable law.

Merchants using Wiser Transit remain responsible for ensuring that information they collect concerning minors is handled in accordance with applicable law.

17. Business Transfers

If Wiser Transit undergoes a merger, acquisition, reorganization, financing, bankruptcy, sale of assets, or similar transaction, personal information may be reviewed, transferred, disclosed, or otherwise processed as part of that transaction and any associated due diligence, subject to applicable law.

18. Changes to This Privacy Policy

Wiser Transit may periodically update this Privacy Policy to reflect changes in our Services, technology, business practices, service-provider relationships, or legal requirements.

When appropriate, we will update the Effective Date shown at the top of this Privacy Policy and provide additional notice of material changes where required by law.
 

19. Contact Us

If you have questions regarding this Privacy Policy, our privacy practices, or a privacy-related request, please contact:

Wiser POS System LLC
Privacy & Compliance
Email: support@Wiser Transit.com

When submitting a privacy request, please provide sufficient information for us to identify the applicable account or relationship and understand your request.

For your protection, please do not send passwords, PINs, authentication codes, complete payment card numbers, or other sensitive credentials by email.

© 2026 Wiser Transit System LLC. All rights reserved.

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